Technology

🛡️ Complete ServiceNow Security Operations (SecOps) Course — Beginner to Advanced with AI Integration 🔰 MODULE 1: Introduction to ServiceNow SecOps 🔎 What is SecOps? Security Operations (SecOps) is the collaboration between IT security and IT operations teams to detect, respond to, and resolve cybersecurity threats faster and more efficiently . It leverages the ServiceNow platform to automate, integrate, and orchestrate security workflows. 🧠 Why Use SecOps in ServiceNow? Centralizes security operations Links vulnerabilities/incidents to CI items in CMDB Speeds up detection and remediation using automation AI improves decision-making, triage, and prioritization 🔐 MODULE 2: Core Components of SecOps 2.1 🔸 Security Incident Response (SIR) 🔹 Definition: Handles and investigates security-related incidents , integrating with SIEMs (Splunk, QRadar) to receive alerts, categorize them, and assign tasks. 🔹 Lifecycle: Detection – Alert received from SIEM...

 Yes, the course I provided covers all core ITOM areas from ServiceNow’s official architecture and product offerings , as of 2025 , including modules, subcomponents, and exam-critical topics. Here’s a final verification checklist to show you that every ITOM area from ServiceNow’s perspective is included : ✅ 🧾 Official ITOM Modules & Their Coverage ITOM Area Included in Course Details Covered CMDB ✅ Yes Tables, Relationships, Class Manager, Health Dashboard, Lifecycle, Rules Discovery ✅ Yes Horizontal/Top-Down, MID Server, Probes/Sensors, Patterns, Logs Service Mapping ✅ Yes Entry Points, App Services, Traffic-based & Manual Mapping, Dependencies Event Management ✅ Yes Event Rules, Alert Rules, Impact Tree, Alert Correlation, SNMP/REST Operational Intelligence ✅ Yes MetricBase, Baselines, Anomaly Detection, Integration with Events Cloud Management ✅ Yes Blueprints, Cloud Portal, AWS/Azure/GCP Integration, Governance Orchestration...

📘 ServiceNow IRM Full Course Notes – 2025 Edition 🔹 1. Introduction to IRM Definition : IRM (Integrated Risk Management) is a structured approach to managing risk across an enterprise in real-time using workflows, AI, and automation. Core Pillars : Risk Management Policy & Compliance Management Audit Management Vendor Risk Management (TPRM) Business Continuity Management IRM vs GRC : GRC : Traditional, siloed IRM : Integrated, real-time, scalable with automation & AI 🔹 2. Common IRM Terms & Definitions Term Description Entity Department, vendor, business unit under risk governance Risk Potential event with adverse effect Control Safeguard to mitigate risk Indicator Measurable element to detect risk (KRI, KPI) Assessment Process of identifying, evaluating, and prioritizing risk 🔹 3. Risk Management 📌 Concepts: Risk Types : Operational, Financial, Cyber, Strategic Risk Lifecycle : Identification...